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Frequently Asked Questions |
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How do I apply
for a merchant account?
Just
click here and fill out the one page
application. The process takes about 5 minutes. If you'd like to apply
via phone, call our 24 Hr Toll Free number
What type
of businesses do you accept?
We accept retail, professionals, trade shows,
mail order, telephone order, Internet-based, and home-based
businesses.
What if my application is denied?
Very few applications are denied. In fact, we approve
98% of all applicants who apply for merchant accounts.3
In addition, there is no application fee. If your application were
declined, it would be at no expense to you.
What if I have questionable credit?
Credit is not always the determining factor in our
approval process. If your credit is questionable, we have some options
available to you so your account can be approved.
What will I need to apply for a merchant
account?
You will need the following information about your
business:
1.
Business information (Tax ID, physical mailing address)
2.
Owner/principal information (contact and identifying
information)
3.
Account information (bank account, funding information)
4.
Estimated credit card sales and existing credit card processing
information (if applicable)
How do
I find out the status of my application?
Call our 24 Hr Toll Free number
Can I be a sole proprietor or do I need to be
an incorporated company?
You can apply as single, owner operator. Being incorporated is not a
requirement.
How long
does it take to get approved?
Usually about 24-36 hours after we submit all your documentation to
the bank.
Do I need to open a new bank
account for my merchant account?
No. The funds you
collect from credit card transactions are deposited directly into the
bank account of your choice. Funds are usually available within 2
business days.
Which credit cards will I be able to accept?
We set up you so that you can accept MasterCard, Visa
and bank ATM debit cards. You can apply for American Express and
Discover at the same time. If you would like to accept Discover Card
and American Express there is $25 set up charge.
Will I receive a bank statement?
Yes. A statement is mailed out monthly. It contains
information on all deposits into your account, your total sales
volume, and the charges for the month. There is a $9.95 monthly
statement/customer service fee.
Do online
merchants pay a higher rate than retail merchants?
Yes. Credit card transactions that are keyed-in are considered
higher risk since the card is not present at the time of the sale.
Merchants who do a lot of keyed-in sales (for example, mail/telephone
order and Internet-based businesses) experience a higher discount rate
than retailers where cards are physically presented and swiped.
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